Customers Leave New Review
When your customer leaves a review on Google we will automatically pull the review into our software platform.
When your customer leaves a review on Google we will automatically pull the review into our software platform.
Our software will automatically write a response in your business tone to the Google review in real time.
The response is sent to you to approve, rewrite or reject the review. You can also edit any part of the response.
Mastering the Art of Effective Customer Review Responses: Key Principles for Success
The main purpose of this AI software platform is to help business owners effectively and efficiently manage their Google Business Profile reviews. It utilizes AI, specifically OpenAI’s GPT-4, to generate tailored responses to reviews, streamlining the process for business owners.
Our AI software platform works by directly integrating with your Google Business Profile. It automatically generates responses to all the reviews you receive by leveraging GPT-4, a powerful AI model by OpenAI. The responses are then sent to you for approval, editing, or rejection.
OpenAI’s GPT-4 is a state-of-the-art artificial intelligence model developed by OpenAI for various tasks including translation, question-answering, and text generation. We utilize its capability to understand and generate human-like text to provide relevant responses to your Google Business Profile reviews.
No, you don’t need any technical knowledge to use this AI software platform. It’s designed to be user-friendly and intuitive. You only need to review, edit, and approve the AI-generated responses.
Yes, you can edit, rewrite, or even reject the responses generated by the AI. The platform sends the responses to you for review, and you have full control over what is finally posted on your Google Business Profile.
How can I ensure the AI-generated responses align with my brand voice? The AI is designed to learn and adapt over time. The more feedback and input you provide, the better it gets at understanding and aligning with your brand’s voice and tone.
Yes, the platform will generate responses for all reviews - both positive and negative. For negative reviews, it focuses on addressing concerns, offering solutions, and demonstrating commitment to customer satisfaction.
Typically, AI-based platforms can generate responses within a few minutes of receiving a new review. The exact speed might depend on factors such as the complexity of the review and the platform’s current load.